Support via SSH
For security reasons, don’t send us any passwords of your server! We will not answer such requests!
To give support staff of LiveConfig access to your server, please follow these steps:
-
if not done yet, create the directory
/root/.ssh/ -
add our SSH Public Key:
root@srv:~# wget -O- https://www.liveconfig.com/ssh.key >> /root/.ssh/authorized_keys -
open the file
/etc/ssh/sshd_configand look for the optionPermitRootLogin. Only if this is set toNo, change it towithout-passwordand restart the SSH daemon.
When the support case has been closed, you should comment out or remove the SSH key in the authorized_keys file.